At Mi Kitchen, your satisfaction is our top priority. Our Refund and Returns Policy ensures that every purchase is covered with clear, customer-friendly guidelines—so you can shop with confidence.
1. Returns
Not completely satisfied with your purchase? No worries. You have 7 days from the date of delivery to return the item(s). To be eligible for a return:
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Items must be unused, in their original packaging, and in the condition you received them.
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A proof of purchase (receipt or order confirmation) is required.
Note: Some items are not eligible for return, including:
Perishable goods (e.g., food items)
Personalized or custom-made products
Sale/clearance items
2. Refunds
After we receive and inspect your return, you’ll be notified about the status. If approved, a refund will be issued to your original payment method within 14 business days.
3. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account
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Contact your card provider—some delays may occur
4. Exchanges
We only offer replacements for defective or damaged items. To request an exchange, email us and our team will assist you.
5. Shipping Costs for Returns
You’ll be responsible for paying your own return shipping costs, which are non-refundable. If a refund is issued, return shipping fees may be deducted from your total refund.
We recommend using a trackable shipping method or adding insurance for high-value returns.
6. Non-Refundable Scenarios
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Any item not in its original condition or missing parts not due to our error
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Any item returned after the 7-day window
7. Contact Us
Have questions about the Mi Kitchen Refund and Returns Policy?
Get in touch with our support team via email or phone—we’re here to help!